1. I see something I like, where can I order? 
   You can call 800-57-MANIA (62642) and we will have a customer service rep assist you, or put you in touch with the sales person in your area.
   
2. Why can’t I purchase online?
   Most of the item’s we offer, either get decorated (embroidered, screen printed, laser engraved) or pricing changes frequently.
   
3. I received my order and something’s wrong, what do I do?
   Call 800-57-MANIA (62642) and we’ll make it right for you.
   
4. What if I made a mistake in my order and realize only now that I have received it?
   Call 800-57-MANIA (62642) and we’ll do our best to help correct the oooppps.
   
5. How do I send you my artwork?
   You can email it to us at Artwork@Uniformania.com.
   
6. What format does my artwork need to be in for my items?
   We can accept eps, ai or cdr.
   
7. What are overages?
   When an item you ordered was made in a larger quantity than requested.
   
8. What are my options for delivery?
   We offer UPS (all services), local courier, or local pick up (if available in your area).
   
9. What if I need my order rushed?
   Just ask, and we’ll do what we can.
   
10. What are your hours?
    Since the inception of our GREAT new site, we are open 24/7/365. but our live hours are 8am – 6pm Monday - Friday.
    
11. What Payment methods do you accept?
    We accept PO’s if credit is approved, wire transfers, cash, MC, Visa and American Express . We also offer prepay and COD.
    
12. Can I be invoiced for my order?
    Yes, if you are approved (we do not offer open credit to individual’s).
    
13. I don’t see the exact item I want, can you special order items such as different colors?
    Most definitely, just call 800-57-MANIA (62642)and ask a customer service person. We have the ability to do most anything under the sun. Please understand that it could possibly mean having to meet a minimum quantity.
    
14. How do I determine the sizes I need?
    Just ask us. We offer in most cases, a sizing session or offer to ship sample sizes for you to try on. We want you in the right size and of course, to be pleased with us.
    
15. What is your return policy for customized items?
    Unfortunately, unless we made the mistake, we don’t offer one.  We always send a proof, to help us both make sure it’s completed correct the first time.
    
16. Are there discounts for larger orders?
    In most cases, yes.
    
17. How long will it take for me to receive my order after I’ve placed it?
    That depends on the type of merchandise ordered. Please ask us and we’ll tell you before you place the order.
    
18. Can I get and bid or estimate for presentation to a purchase committee?
    Yes. We offer that a service. Please email Care@Uniformania.com with all specifications required.
    
19. Can I order items without a logo?
    Yes.
    
20. Can I order one or two of an item, I see pricing starts at 12 or more for some items?
    In some cases, yes. Although please know that on items such as this, we do not control costs. The manufacturer does.
    
21. Is there a setup charge for customized items?
    In most cases, yes.
    
22. Can I ship with my UPS or FedEx account?
    We gladly will use your account #. Please state it on the purchase order.
    
23. Will my items from different categories arrive together?
    Only if you request it.
    
24. Can I have my items shipped to a hotel or tradeshow?
    Yes.
    
25. Can I email you my order?
    Yes. We prefer all orders in writing, as not to make any mistakes. Simply write to us at Care@Uniformania.com
    
26. Can you Pantone Match my company’s logo?
    Yes. Just let us know what it is.
    
27. Do you keep my artwork on file so I don’t have to resubmit it for future orders?
    Yes.
    

Contact us if you don't see what you need at Care@Uniformania.com or at (800)576-2642